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Drain Services

We provide fast, effective drain cleaning and clog removal services to restore flow, prevent backups, and keep your plumbing system running smoothly.

A plumber wearing an orange hat repairs a kitchen garbage disposal under a sink

Drain Services

Persistent slow drains, sewage odors, or a sudden basement backup are not just inconvenient — they can lead to property damage, health risks, and costly repairs when left unaddressed. Drain Services focus on fast, reliable diagnosis and long-term solutions tailored to homes, where hard water, tree root pressure, and seasonal heavy rains often accelerate drain and sewer problems. Below is a clear explanation of common issues, diagnostic steps, repair options, preventative maintenance, emergency procedures, and realistic outcomes so you can make informed decisions. Get in touch with Roadrunner Plumbing & Air.

Common Drain Service Issues In Homes

  • Slow Or Recurring Clogs: Kitchen sinks clogged by grease and food debris, or bathroom drains slowed by hair and soap scum.
  • Sewer Backups And Foul Odors: Often caused by root intrusion, collapsed sections of old clay or cast-iron pipes, or blocked municipal lines exacerbated during heavy rains.
  • Intermittent Gurgling Or Bubbling: Venting problems, partial blockages, or air trapped in the system.
  • Drain Leaks And Wet Spots: Hidden leaks in lateral lines or under slab areas that can cause mold and structural damage.
  • Complete Line Failures: Corrosion, tree roots, or soil shifting can cause sections of sewer pipe to collapse or separate.
  • Recurring Grease Clogs In Commercial Or Busy Households: Common with heavy cooking and inadequate grease management.

Drain Service Types And When Each Is Appropriate

  • Drain Cleaning And Clearing: Mechanical snaking or augering removes hair, paper and localized blockages. Best for isolated clogs in sinks, tubs, and showers.
  • Hydro-Jetting: High-pressure water cleaning to remove grease, scale, mineral buildup, and light root intrusion. Ideal for lines with recurring clogs and tough residue.
  • Sewer Camera / Video Inspection: A pipeline camera locates blockages, identifies cracks, root intrusion, offsets, and full line condition. Recommended before major repairs to ensure targeted solutions.
  • Leak Detection And Repair: Acoustic and pressure testing, thermal imaging, and tracer dye locate leaks in buried or slab lines for precise repair.
  • Sewer Line Repair And Replacement: Options include spot repairs, pipe lining (trenchless cured-in-place pipe), and full replacement. Choice depends on pipe condition, access, and soil/root impact.
  • Preventative Maintenance Plans: Scheduled cleanings, enzyme treatments, and preemptive hydro-jetting to reduce the risk of emergencies.

Step-By-Step Diagnostics Explained

  • Initial Assessment: Technician notes symptoms, affected fixtures, and any recent events (heavy rain, nearby construction).
  • Water Tests And Basic Checks: Confirm whether the problem is isolated to a fixture or affects multiple drains.
  • Sewer Camera Inspection: A camera is fed into the line to pinpoint the location and cause of a blockage or damage and to document pipe condition.
  • Leak Locating And Pressure Testing: For suspected leaks, electronic locators, acoustic listening devices, or pressure tests determine whether and where water or sewage is escaping.
  • Diagnosis And Repair Plan: Based on inspection data, the technician explains repair options, estimated timelines, and expected outcomes in plain language.

Repair And Replacement Options, With Outcomes

  • Snaking And Mechanical Clearing: Quickly restores flow for many clogs. Good short-term fix for single-use blockages; may be followed by hydro-jetting if residue remains.
  • Hydro-jetting: Restores near-new flow efficiency by removing grease, scale, and biofilm. Particularly effective where hard water mineral deposits build up faster.
  • Spot Repairs: Excavation or trenchless spot repair addresses a specific damaged section, preserving the rest of the pipeline.
  • Pipe Lining (Trenchless CIPP): A cured-in-place liner seals and rehabilitates damaged pipes without full excavation, extending service life and reducing landscape disruption.
  • Full Sewer Line Replacement: Chosen when pipes are collapsed, severely corroded, or have extensive root damage. Replacement resolves chronic failures but requires more extensive access work.
  • Cleanout Installation Or Relocation: Adding or moving a cleanout makes future maintenance simpler and reduces the chance of emergency excavation.

Preventative Maintenance Recommendations

  • Schedule periodic video inspections and hydro-jetting for older sewer lines or when recurring clogs occur.
  • In kitchens, avoid pouring grease down drains; use grease traps or cool/collect grease for disposal.
  • Install hair screens in showers and trap baskets in sink drains to reduce solids entering the system.
  • Limit flushing of wipes and paper products not labeled flushable; these are a common cause of sewer issues.
  • Monitor landscaping: tree roots are a primary cause of lateral line damage. Consider root barriers or selective tree removal if roots breach sewer lines.
  • For homes with finished basements or slab construction, consider an annual sewer inspection to catch small issues before they escalate.

Emergency Response Procedures And What To Expect

  • Immediate homeowner actions: stop using water, avoid flushing or draining fixtures that feed the affected line, and isolate the area to prevent contamination.
  • First responder steps by technicians typically include: assessment of active flow, containment of sewage, temporary bypass pumping if needed, and diagnostic video inspection to locate the failure.
  • Short-term measures may be taken to protect property while a permanent repair plan is developed, such as temporary plugs or rerouting flow.
  • For collapsed or severely damaged pipes, technicians will document findings, outline trenchless versus open-cut options, and explain timelines for repair permitting and restoration work.
  • Safety protocols include sanitization of affected areas, protective equipment for technicians, and guidance on air quality and mold risks for residents.

Expected Outcomes And Transparency

Effective drain services aim to restore proper flow, eliminate odors, and reduce the chance of repeat incidents. After diagnostics, homeowners can expect:

  • A clear explanation of the cause with video documentation when applicable.
  • Recommended solution(s) with pros and cons for short-term and long-term performance.
  • An outline of what areas of the property will be impacted during repair and what restoration is needed afterward.
  • Warranties or guarantees that cover workmanship and materials for a defined period.

Properly executed drain services not only fix immediate problems but also extend the useful life of sewer lines and reduce unexpected emergency repairs. Regular inspections, appropriate maintenance, and targeted repairs keep drains flowing and homes protected.

Schedule Your Drain Service Today

Clogged or damaged drains don’t just disrupt daily life—they put your home at risk for costly damage and health hazards. Roadrunner Plumbing & Air provides expert drain cleaning, hydro-jetting, camera inspections, and sewer repairs tailored to local conditions so your home stays protected year-round. From emergency backups to preventative maintenance, our team delivers lasting solutions with clear communication every step of the way. Call Roadrunner Plumbing & Air today or book your drain service online to restore flow and safeguard your home.

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hear what our satisfied clients have to say

  • testimonial person

    Chris, Roberto, and Joey from San Antonio Roadrunner Plumbing and Air were absolutely top-notch! They were professional, respectful, and got the job done at a very reasonable price. They replaced my AC coil, and now my air conditioner is working like new! Before finding them, I was stuck dealing with First American Home Warranty, and it was a nightmare. The contractor they sent out, Extreme Air Experts, was anything but expert. Total waste of time.I’m beyond grateful I found Roadrunner — they’ve earned my trust, and I’ll be using them for all my future HVAC needs. Highly recommend!

    Rafael B.

  • testimonial person

    I have used Roadrunner Plumbing for over 10 years and always get prompt, professional service and repairs. They communicate clearly and deliver a high quality result for a fair price. I wouldn’t trust anybody else. Here’s some pictures of the pressure reducing valve they replaced. The plumber Jonathan Evans showed up on time and was done in about an hour. First class operation and plumbers.

    Steve H

  • Letter T

    We had a water leak and luckily Mike was able to come out and take care of it. It was the end of the day on a Saturday and he was so kind, detailed, professional and helpful!I will definitely use Roadrunner again and ask for Mike!

    Tara M.

  • Letter L

    Mike and Trevor were incredibly professional, respectful, and friendly throughout the visit. They took the time to clearly explain the issue and made sure we understood everything. Their communication and demeanor were top-notch, and we really appreciated how helpful and courteous they were. Highly recommend their service!

    Luis A.

  • Letter R

    Luis Rico with Roadrunner Plumbing & Air came out last week to evaluate a list of issues that needed some attention in my home. I was given 2 estimates with different options, which i appreciated. He was able to come back the following day with all the replacement items, and along with an assistant, Chance, completed all the work in about 4 hours. Luis & Chance were polite, knowledgeable and efficient, and I will be using Roadrunner again for any future plumbing needs. Thanks guys!😊

    Rachel B.

  • Letter C

    Always appreciate the customer service at Roadrunner Plumbing and Air. We have had our air conditioner replaced, a steamer for our shower replaced, our water softener fixed, and various other leaks taken care of. We’ve had an adventure with our HVAC and Chris and Robert Mendoza are always quick to respond and take the time to listen to us and educate. Such a relief to be a member.

    Crystal G.

  • J letter

    by far exceeded my expectations, especially in today’s society. couldn’t be happier with the team. these guys are professionals and they carry themselves in a manner that should be emulated by all in your profession. it’s nice to know there are still some good quality people out there. you’re lucky to have a team like this! exceptional in every way.

    Jay L.

  • cat

    Great from first phone call all the way through billing! Courteous staff, fast appt, professional plumbers like Angel, and Robert for my HVAC maintenance. Got a tankless hot water heater fixed and installation of new water softener (including new underground pipe fitting). Happy customer here.

    Rene S.

  • M letter

    Called to report an issue with our water heater around 4:30pm and Rogelio came out to diagnose it within the hour. Not only was it a quick response but great customer service as well! Will definitely use them again in the future 😀

    Michelle B.

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  • WFHP credit card service

    We offer convenient financing options through Wells Fargo, making it easier to invest in plumbing or HVAC upgrades with flexible payments that fit your budget. Your comfort, safety, and satisfaction are always our top priorities—every service, every time.

  • financing documents from green sky

    We offer flexible financing options through GreenSky to help you move forward with essential plumbing or HVAC upgrades without delay. With quick approvals and affordable monthly payments, you can get the service you need while staying within budget.

  • financing offer

    We offer financing through Synchrony to make it easier to get the plumbing or HVAC service you need without delay. With simple application steps and convenient monthly payments, you can manage costs while enjoying reliable home comfort.