Home>PlumbingBlog>Water Meter Service in Stone Oak, TX

Water Meter Service in Stone Oak, TX

Searching for water meter service in Stone Oak, TX? We fix plumbing issues after your meter. Identify leaks, pressure problems, and high bills. Learn more about our expert service.

A man in a grey t-shirt and baseball cap uses a wrench to work on a grey gas meter and its associated piping, located outdoors against a beige wall.

Water Meter Service in Stone Oak, TX: Expert Plumbing for Issues Near Your Meter

When you're searching for "water meter service" in Stone Oak, TX, you're likely trying to understand or resolve a water-related issue at your property. It's important to know that the water meter itself, located typically near the street, is owned and maintained by the San Antonio Water System (SAWS). However, many common problems that homeowners notice, often signaled by the water meter or located near it on their property, require the expertise of a professional plumber.

Roadrunner Plumbing & Air provides comprehensive plumbing services for Stone Oak residents, specifically addressing issues that occur after the water meter on your property line. We help diagnose and repair problems indicated by unusual meter activity, like leaks, pressure issues, or mysteriously high water bills.

Understanding Your Water Meter and What It Tells You

Your water meter is the official device used by SAWS to measure the amount of water your household consumes. It's a critical tool for billing, but it also serves as a vital indicator of potential plumbing problems on your property. If the meter's dial is spinning rapidly when no water fixtures are in use inside or outside your home, it's a strong sign that water is escaping somewhere on your side of the meter, which could be a leak.

Common signs related to your water usage or meter that suggest a plumbing issue on your property include:

  • A sudden, unexplained increase in your water bill.
  • The water meter dial is spinning even when all water sources are off.
  • Damp or lush spots in your yard between the meter and your house.
  • A noticeable drop or surge in water pressure inside your home.
  • Hearing the sound of running water when no taps are open.

These indicators point towards problems within your home's plumbing system, from the main water line entering your property to pipes under your slab or within your walls.

A person's hands use a wrench to adjust a blue-ringed water meter and its brass plumbing, with other meters and red-handled valves visible.

SAWS vs. Plumber: Knowing Who to Call

Confusion often arises regarding who is responsible for what when an issue surfaces near the water meter. Here’s a breakdown to help you determine whether to contact SAWS or call a plumber:

Call SAWS (San Antonio Water System) if:

  • There is a visible leak directly at the water meter itself.
  • The meter appears damaged or is not functioning correctly.
  • You have questions about your water bill related to usage figures measured by the meter.
  • There is a leak or issue on the service line before it reaches your water meter.
  • You need to start, stop, or transfer water service.

Call a Plumber (like Roadrunner Plumbing & Air) if:

  • Your water meter indicates a leak, but the leak isn't at the meter itself.
  • There is a leak anywhere on your property after the water meter (between the meter and your house, under the slab, inside walls, etc.).
  • You are experiencing low water pressure or high water pressure issues inside your home.
  • Your water bill is unusually high, suggesting a leak on your property.
  • You need repair or replacement of your main water shut-off valve located on your property.
  • You suspect a leak under your home's concrete slab (Slab Leak Repairs).
  • You need diagnosis for unexplained high water usage reported by the meter.
  • Issues with your main water line after the meter, including leaks or necessary repairs or replacements (Whole Home Repiping).

Our team of experienced plumbers in Stone Oak is equipped to handle all plumbing issues that occur on the homeowner's side of the water meter.

Using Your Water Meter to Check for Leaks

A simple check using your water meter can help you confirm if you have a hidden leak on your property. Follow these steps:

  • Locate your water meter box, usually found near the street or sidewalk at the edge of your property.
  • Carefully open the meter box lid.
  • Lift the protective cover on the meter dial.
  • Note the current reading and observe the leak indicator or the smallest dial. The leak indicator is often a small triangle, star, or red dial that spins rapidly even with very low water flow.
  • Ensure absolutely no water is being used inside or outside your home. Turn off all faucets, showers, appliances (dishwashers, washing machines), and irrigation systems.
  • Watch the leak indicator or the smallest dial on the meter for 10-15 minutes.

If the leak indicator is spinning, or the small dial is moving, water is flowing somewhere on your property. This indicates a leak. If there is no leak indicator, check the main usage dial after the 15 minutes; if the reading has increased, you have a leak.

If the meter is not moving after you've confirmed no water is being used, you likely do not have a continuous leak on your property.

If your meter indicates a leak, the next step is to call a professional plumber to locate and repair it. Leak detection + Repair is a specialized service Roadrunner Plumbing & Air offers to pinpoint hidden leaks accurately.

Common Plumbing Problems Near the Water Meter We Address

While SAWS handles the meter itself, Roadrunner Plumbing & Air specializes in the plumbing infrastructure on your side of the meter. This includes:

  • Main Water Line Leaks: A leak in the primary pipe that carries water from the meter into your house can cause significant water loss, damage to your property, and a spiking water bill. These leaks often occur underground between the meter and the house and require expert Leak detection + Repair and excavation or trenchless methods to fix.
  • High Water Bills: If your water meter shows high usage without a visible leak, it could be a hidden leak (like a slab leak repair), a malfunctioning toilet, or other issues within your plumbing system. We can help diagnose the root cause behind excessive water consumption.
  • Water Pressure Issues: Problems with excessively high or frustratingly low water pressure can sometimes originate near the meter or involve the main water line. High pressure can damage fixtures and appliances, while low pressure is simply inconvenient. We can inspect your system, including pressure regulators if present, to restore optimal pressure.
  • Main Water Shut-Off Valve: This valve is usually located near the water meter on your property or where the main line enters your house. If this valve is leaking, stiff, or not working correctly, you need a plumber to repair or replace it. A functional shut-off valve is crucial for emergencies.

Our team uses advanced diagnostic tools and techniques to accurately identify the source of these problems, whether it's a subtle leak or a pressure issue, without unnecessary disruption to your property.

Our Water Meter Related Plumbing Service Process

When you call Roadrunner Plumbing & Air for a service related to an issue indicated by your water meter in Stone Oak, you can expect a professional and efficient process:

  • Assessment: Our licensed technician will arrive promptly to assess the situation, discussing the symptoms you've observed (high bill, meter spinning, low pressure, etc.).
  • Diagnosis: We will perform thorough plumbing inspection and testing, which may include checking the meter yourself (as described above), using leak detection equipment, checking pressure levels, and inspecting visible plumbing components.
  • Explanation: We'll clearly explain our findings, outlining the detected problem and its location.
  • Solution Options: We'll provide you with clear options for repair or replacement, along with upfront pricing so you know the cost before any work begins.
  • Repair: Our technicians will perform the necessary repairs with skill and precision, using high-quality materials.
  • Testing & Cleanup: After the repair, we thoroughly test the system to ensure the issue is resolved and clean up the work area, leaving your property as we found it.

Why Stone Oak Residents Trust Roadrunner Plumbing & Air

Choosing the right plumber for issues near your water meter is essential. Stone Oak homeowners choose us because we offer:

  • Local Expertise: We understand the specific plumbing challenges and infrastructure common in the Stone Oak area.
  • Prompt & Reliable Service: We arrive within a scheduled window and work efficiently to solve your problem.
  • Skilled Technicians: Our plumbers are licensed, experienced, and courteous professionals trained to diagnose complex issues.
  • Comprehensive Services: We handle a wide range of plumbing issues, from simple leaks to major whole home repiping projects.
  • Clear Communication: We ensure you understand the problem and the solution every step of the way.

If your water meter is signaling a problem on your property in Stone Oak, TX, don't wait. Addressing leaks and pressure issues promptly can save you money on water bills and prevent potential property damage. Trust the experts at Roadrunner Plumbing & Air to provide the reliable plumbing service you need.

Schedule Reliable Water Meter Plumbing Service in Stone Oak Today

Don't let hidden leaks or pressure issues near your water meter go unchecked. These problems can escalate quickly—leading to increased utility bills, property damage, or water system inefficiencies. Whether it’s a subtle leak, main line concern, or a faulty shut-off valve, Roadrunner Plumbing & Air is ready to help.

Explore our About Us page to learn more about our local experience, licensed plumbers, and customer-first approach. Need help covering unexpected repairs? We also offer flexible financing options to ease the burden of urgent plumbing needs.

Call now or schedule online to get fast, dependable service in Stone Oak, TX. Let Roadrunner Plumbing & Air bring peace of mind back to your home with expert plumbing solutions you can count on.

Financing options

flexible financing solutions

  • WFHP credit card service

    We offer convenient financing options through Wells Fargo, making it easier to invest in plumbing or HVAC upgrades with flexible payments that fit your budget. Your comfort, safety, and satisfaction are always our top priorities—every service, every time.

  • financing documents from green sky

    We offer flexible financing options through GreenSky to help you move forward with essential plumbing or HVAC upgrades without delay. With quick approvals and affordable monthly payments, you can get the service you need while staying within budget.

  • financing offer

    We offer financing through Synchrony to make it easier to get the plumbing or HVAC service you need without delay. With simple application steps and convenient monthly payments, you can manage costs while enjoying reliable home comfort.