Home>PlumbingBlog>Water Meter Service in Cibolo, TX

Water Meter Service in Cibolo, TX

High water bill or leak near meter in Cibolo, TX? Learn who to call: city or plumber. Get expert leak detection & repair for your home.

A close-up of multiple modern residential water meters lined up on a wall, featuring digital readouts and red and blue accents.

Water Meter Service in Cibolo, TX: Know When to Call Roadrunner Plumbing & Air

Water meter issues can easily confuse homeowners in Cibolo, TX, especially when unusual sounds, wet patches, or rising water bills raise red flags. While the term "water meter service" often leads residents to contact the city, it's essential to understand the division of responsibility between the City of Cibolo and professional plumbing companies like Roadrunner Plumbing & Air. Knowing who to call can prevent unnecessary delays and expenses.

Your water meter acts as the gateway where municipal water connects to your private plumbing system. It’s typically owned, maintained, and read by the city. If the issue lies within the meter’s mechanism, calibration, or before the meter itself, it's the city's responsibility. However, if the problem is beyond the meter—like leaks in the service line or plumbing inside your home—it becomes your responsibility, and that’s where Roadrunner Plumbing & Air steps in.

Common Water Meter-Related Plumbing Concerns in Cibolo Homes

  • High Water Bills: Sudden increases without changes in water habits often indicate leaks on the property. Although rare, a malfunctioning meter can also misreport usage.
  • Visible Water or Wet Spots: Wet areas near the meter may mean a leak is present. Determining if it’s before or after the meter is key.
  • Unusual Sounds: Rushing or dripping near the meter location can point to unseen leaks.
  • Meter Reading Concerns: Suspicions of inaccurate readings should prompt a plumber’s evaluation before calling the city.
A person in a yellow hard hat and neon yellow gloves uses pliers to work on a water pipe connection next to two pressure gauges.

Determining Who to Contact: City or Roadrunner Plumbing & Air

Call the City of Cibolo if you:

  • Notice damage on the water meter itself
  • Suspect the meter is misreading due to a city-side malfunction
  • See water pooling before the meter (street side)
  • Have questions about billing accuracy linked directly to the meter

Call Roadrunner Plumbing & Air if you:

  • Receive a high water bill and suspect a leak on your property
  • Notice wetness coming from the pipe or connection after the meter
  • Hear water running when fixtures are off
  • Need professional Leak Detection + Repair
  • Want to identify causes of increased water use from toilets, faucets, or underground pipes

Everything after the meter—your private supply line and internal plumbing—is yours to maintain. Roadrunner Plumbing & Air is your trusted partner for identifying and resolving these problems efficiently.

Our Proven Process for Diagnosing Water Meter Area Issues

When homeowners in CIBOLO, TX reach out to us for water usage concerns or suspected meter-area leaks, we follow a comprehensive inspection and repair protocol designed for accuracy and efficiency.

  • Initial Property Inspection: We begin at the meter and assess visible leaks, identifying whether they originate from your system or the city’s.
  • Whole-Home Plumbing Review: Toilets, faucets, pipes, and supply lines are checked to rule out or confirm common internal leak sources.
  • Water Meter Test: With all fixtures turned off, we monitor the water meter for movement. If it runs, a leak exists on your property.
  • Advanced Leak Detection: Using acoustic, thermal, or video tools, we locate hidden leaks in walls, slabs, or underground.
  • Clear Problem Diagnosis: We inform you whether the issue is a faulty fixture, leaking pipe, or water usage pattern, giving you clarity.
  • Professional Repairs: Whether it's a Slab Leak Repair, faulty valve replacement, or fixing dripping fixtures, we deliver effective, lasting solutions with top-tier materials and plumbing craftsmanship.

Acting promptly protects your home from water damage and controls your utility costs. At Roadrunner Plumbing & Air, we value proactive service and long-term solutions.

Why Homeowners in CIBOLO Choose Roadrunner Plumbing & Air

4. Your Local Experts with the Right Tools, Team, and Turnaround Time

We’ve built our reputation in CIBOLO, TX by delivering consistent, knowledgeable, and timely plumbing services. Our technicians arrive fully prepared—equipped with the tools and experience to handle everything from minor fixture leaks to major underground issues.

  • Locally trusted, licensed professionals
  • Same-day diagnosis and repair in most cases
  • Transparent communication and no hidden fees
  • Full support with Maintenance Plan options to prevent future issues

We focus on fixing the root cause—not just the symptom—and aim to prevent repeat issues that drive up water bills and stress levels.

Helpful Tips to Spot Plumbing Issues and Save Water

  • Meter Reading Checks: Check your meter before and after non-use periods. Movement indicates a leak.
  • Toilet Leak Test: Drop food coloring in the tank. If the bowl shows color after 15 minutes, there's a leak.
  • Check Faucets and Showers: Drips waste thousands of gallons. Inspect regularly.
  • Inspect Outdoor Systems: Don’t overlook sprinklers, spigots, and hoses, especially in warmer months.

By applying these strategies, you may catch small leaks before they become costly problems. Regular checkups and timely repairs can be part of your Maintenance Plan with Roadrunner Plumbing & Air.

Frequently Asked Questions About Water Meter Plumbing Issues

Why did my water bill spike suddenly? Could it be the meter?

It's more likely a leak within your plumbing system than a faulty meter. Contact Roadrunner Plumbing & Air to perform Leak Detection + Repair before involving the city.

There’s water pooling by the meter box. Who should I call?

If the leak appears before the meter (city side), call the city. If it’s after the meter or unclear, contact Roadrunner Plumbing & Air to investigate.

Can you repair my water meter?

No. The water meter is city property. Only city staff can service it. We handle everything beyond the meter, including pipe repairs and leak detection.

How do I know if I have a hidden leak?

Turn off all water fixtures and check if your meter still shows flow. If it does, you likely have a leak. Our team uses specialized equipment for non-invasive detection.

Call Us Today

For expert plumbing solutions that safeguard your water usage and property, Contact Roadrunner Plumbing & Air. Learn more About Us, view our customer Reviews, or explore Promotions and Financing options to make your repairs easier on your budget. Ready to take action? Schedule your service with us today!

Financing options

flexible financing solutions

  • WFHP credit card service

    We offer convenient financing options through Wells Fargo, making it easier to invest in plumbing or HVAC upgrades with flexible payments that fit your budget. Your comfort, safety, and satisfaction are always our top priorities—every service, every time.

  • financing documents from green sky

    We offer flexible financing options through GreenSky to help you move forward with essential plumbing or HVAC upgrades without delay. With quick approvals and affordable monthly payments, you can get the service you need while staying within budget.

  • financing offer

    We offer financing through Synchrony to make it easier to get the plumbing or HVAC service you need without delay. With simple application steps and convenient monthly payments, you can manage costs while enjoying reliable home comfort.