Water Meter Service in Castle Hills, TX

Water Meter Service in Castle Hills, TX by Roadrunner Plumbing & Air

Your water meter plays a crucial role in tracking your home’s water usage. Typically housed in a covered box near the street, it records every gallon flowing from the city’s supply line into your property. For homeowners in Castle Hills, TX, knowing how this system works—and recognizing when to call Roadrunner Plumbing & Air—can prevent costly surprises and protect your plumbing system.

Although the water meter is maintained by your utility provider, you’re responsible for the service line that connects it to your home, as well as all internal plumbing. This distinction is essential when issues arise and helps clarify whether to reach out to the city or a professional plumber like Roadrunner Plumbing & Air.

Common Water Meter Issues Castle Hills Homeowners May Encounter

• Unexplained High Water Bills: When your water bill spikes without a change in usage, it often indicates a leak after the meter. In such cases, the meter is working properly—it's the excess water flow that’s the problem.
• Visible Leaks: Leaks may appear as water bubbling up in the yard between the meter and the house, pooling near the foundation, or surfacing around the meter box. If the leak is on your property’s side, Roadrunner Plumbing & Air should be called.
• Low Water Pressure: If your home experiences a noticeable drop in water pressure—but neighbors are unaffected—it could stem from a leak in your service line. These require immediate attention.
• Unusual Noises: Hearing water flow when nothing is running could mean a hidden leak behind walls or under your slab. These subtle sounds shouldn’t be ignored.
• Damaged or Malfunctioning Meter: A stuck or damaged dial may suggest a meter issue. If it doesn't respond during usage or appears broken, contact the utility, not your plumber.

Deciding Who to Call: Roadrunner Plumbing & Air vs. SAWS

Knowing the boundaries of responsibility can save time and money when dealing with meter-related problems.

When to Call Roadrunner Plumbing & Air

Reach out to us if the issue is on your side of the meter. This includes:

• Leaks on your property: From slab leak repairs to yard line leaks, we offer expert Leak Detection + Repair.
• Service line damage: Cracked or deteriorating pipes from the meter to your house fall under homeowner responsibility.
• Low pressure issues: Especially if your neighbors are unaffected, it’s likely a leak on your property.
• Plumbing repairs post-meter: We also handle Whole Home Repiping and all internal plumbing fixes.

When to Contact SAWS (San Antonio Water System)

Reach out to SAWS for:

• A faulty or broken meter unit
• Leaks directly at the meter or utility connections
• Non-leak-related billing disputes
• Visible street-side water main breaks
• Activating or shutting off water service

Understanding the split in responsibility helps prevent misdirected service calls and ensures a faster solution.

Roadrunner Plumbing & Air’s Process for Water Meter Related Repairs

We follow a comprehensive protocol to ensure the plumbing issue is diagnosed accurately and resolved completely.

Step-by-Step Service Flow

• Arrival and Initial Evaluation: We arrive promptly, equipped to assess the signs of leaks such as water damage or high bills.
• Meter Analysis: Our technician inspects the leak indicator on your water meter and tests water flow paths from meter to home.
• Advanced Leak Detection: Using tools like thermal imaging and acoustic sensors, we locate hidden issues under slabs or within walls.
• Clear Diagnosis & Recommendations: We explain our findings and walk you through repair options and pricing—no surprises or hidden fees.
• Expert Plumbing Repairs: From Slab Leak Repairs to rerouting damaged service lines, we use industry-best materials and practices.
• Testing and Cleanup: We verify the repair is successful and leave your space clean and damage-free.
• Customer Follow-Up: We ensure your satisfaction and provide helpful tips for monitoring future water meter activity.

For more plumbing insights, visit our About Us and learn how we’ve become a trusted name across Castle Hills, TX.

Why Homeowners in Castle Hills Trust Roadrunner Plumbing & Air

• Local Understanding and Expertise: Our team is familiar with Castle Hills infrastructure and its common plumbing pitfalls, making us a reliable partner when meter-related issues arise.
• Highly Skilled Technicians: All our plumbers are licensed and trained in pinpointing and repairing complex leaks, including those beneath slabs or inside walls.
• Responsive and Transparent Service: We respond quickly and communicate clearly. Our services are backed by no hidden fees, and we offer financing options to fit your budget.
• Full-Service Plumbing Solutions: Beyond leak repair, we handle everything from Whole Home Repiping to general plumbing diagnostics. Explore our current promotions for added value.

Need routine care? Ask about our Maintenance Plan to stay ahead of costly issues year-round.

Frequently Asked Questions on Water Meter Plumbing in Castle Hills

Where can I find my water meter?

Usually in an underground box near your street or curb. It’s covered by a lid made of metal or plastic.

How do I test for leaks myself?

Turn off all water sources inside and outside. Then check the small leak indicator dial on your meter—if it’s spinning, water is flowing somewhere. Record your meter reading, wait 30 minutes, and check again. Any movement confirms a leak.

There’s bubbling water near my curb. Who should I call?

If it’s between the street and the meter, call SAWS. If it's between the meter and your home, call Roadrunner Plumbing & Air for service line repair.

My bill is high, but I don’t see leaks. What gives?

Hidden leaks beneath your home or inside walls often go unnoticed. These require professional Leak Detection + Repair to locate and fix.

Can a plumber fix my broken meter?

No. Only SAWS handles installation, calibration, or replacement of the water meter itself. We handle everything beyond the meter.

Call Us Today!

If you’ve noticed warning signs—rising bills, wet spots in the yard, or unexplained water sounds—schedule an inspection today through our Contact page. We invite you to read our Reviews and see why Castle Hills residents trust Roadrunner Plumbing & Air for reliable plumbing service.